Support

Contact Us

We’re here to help. Reach out for product support, partnership inquiries, interview coordination, or general questions about Better Mock.

1. Email Support

For all support, onboarding, billing, and operational queries, please email us directly.

better-support@bettermock.com

2. Candidate & Interviewer Queries

If you are a candidate participating in testing, data collection, or scheduled sessions — or an interviewer managing upcoming interviews — include your session ID and registered email in your message for faster assistance.

3. Business & Partnerships

For enterprise onboarding, hiring partnerships, or institutional collaborations, contact us via email and mention “Business Inquiry” in the subject line.

4. Response Time

We aim to respond to all inquiries within 24–48 business hours. During high-volume periods, response times may vary slightly.

Prefer to Explore First?

You can review our platform policies or explore the portal directly.