Privacy Policy

1. Information We Collect

We may collect account details, usage activity, session metadata, and support-related information required to operate and improve the platform.

2. How We Use Information

Information is used to deliver services, secure the platform, support billing workflows, respond to user requests, and improve product quality.

For B2C users (individual candidates), interview data may be used to train and enhance Better Mock models and system quality.

For B2B customers, the business decides whether interview data is shared with Better Mock for training and enhancement. If a B2B customer does not opt in, we do not retain interview data for model training or enhancement.

3. Sharing of Information

We do not sell personal data. We may share data with service providers and infrastructure partners where necessary to deliver the platform and comply with legal obligations.

4. Data Retention

We retain data for as long as needed for service delivery, legal compliance, security, and legitimate business operations.

5. Security

We apply reasonable technical and organizational controls to protect data, but no online system can be guaranteed to be completely secure.

6. Your Choices

You can request account-related support and ask privacy questions through our contact channel.